5 thoughts on “I bought a diamond ring at Chow Tai Fook. There is a black spot in the diamond. I have been carrying it for two weeks. Can I change it?”
Christina
The black spots in diamonds are natural defects, not product quality problems. Basically, this kind of stone should be rated in Si. If the merchant marks this level when selling, then you have no reason to return it.
The black spots in diamonds are natural defects, not product quality problems. Basically, this kind of stone should be rated in Si. If the merchant marks this level when selling, then you have no reason to return it.
It depends on the purity level of this diamond. Diamonds with low grade purity will have some impurities
Yes, you can. After all, it's a big brand. You must take the list with you when you go. I hope you can get what you want
Don't procrastinate. Go and change it quickly. It can be changed! By the way, remember to bring the invoice or receipt and the box!
You can take it for appraisal. Chow Tai Fook's after-sales service is still very good